Transaction validation

support@skcmark.com

Date: 2 Jan 2023

Sellers and buyers (in e-commerce)

• Transactions are validated by the following verifications

  • Purchase order (PO or buyer's intention)

  • Delivery order (DO or seller's commitment). Delivery order can be verified by third party service providers (who will provide proof and outsourced commitment to deliver).

  • Invoice (by seller) for payment (by buyer)

  • Receipt (by seller) to buyer upon payment by buyer

• Documentation (kept at least 5 years for accounting purposes)

Courier service providers (last mile delivery)

• GrabExpress

• Qxpress

• SingPost (cheaper for small packages < 2kg at > $4.00)

• NinjaVan (comparable with SingPost at > $3.50)

• Park N Parcel (< 8 kg at > $4.00)

• UParcel

• LalaMove

Parcel lockers

• Nationwide parcel locker network is operated by Pick Network Pte Ltd.

• Commercial parcel locker network

  • Locker Alliance (consolidates all the parcel locker operators, e.g., Pick, Blu, Parcel Santa, and SingPost)

• Parcel locker operators are making adoption by small merchants difficult. The pricing is a "blackbox" except if you email the operators for details. Currently there is low usage of the nationwide collection lockers (ref. 3). There is no integration with available online e-commerce platforms.

Reference

1. 9 Best Courier Services in Singapore With the Cheapest Delivery Fees, 2022 (https://blog.moneysmart.sg/budgeting/delivery-courier-service-singapore/)

2. Nationwide parcel locker network launched, 2021 (https://www.imda.gov.sg/Content-and-News/Press-Releases-and-Speeches/Press-Releases/2021/Nationwide-Parcel-Locker-Network-Launched)

3. Low usage of nationwide collection lockers: Online shoppers rely more on home delivery but operator hopeful of pick-up, 2022 (https://www.todayonline.com/singapore/online-shoppers-prefer-home-delivery-collection-lockers-1956941)

4.